Recorded: Wed Feb 20 2008 | 2:00 AM EST | 1 hour
Available on demand until Tue Jan 29 2008
Preventing Conflict Escalation
Difficult conversations and tension can be a tremendous source of stress in the workplace. Before you know it, the issue often evolves into full out "conflict" and you are left wondering "What happened?" This session will explore how conflict escalates and what you can do to keep conflict and difficult conversations at a manageable level.
http://www.eventspan.com/event/voqtpmo1pu4
Topics within this web seminar will include:
- Defining conflict
- Differentiating between constructive and destructive conflict
- Identifying how conflict escalates
- Identifying components of constructive dialog and de-escalation
Webinar
Free to attend
Event Organizer:
ReadyTalk
Jessica Kahn
Director of Web Events
800-843-9166
Email
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Human Resources
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