Thu Jun 26 2008 | 11:00 AM EDT | 1 hour
Igniting Your Business with the Voice of the Customer
The Business Case for CEM series
Creating a successful voice of the customer program is more than collecting customer feedback and reading customer comments. Attend this session to learn new ways to excite your employees about the experiences they deliver and integrate customer feedback into employees’ routines.
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Igniting Your Business with the Voice of the Customer
The Business Case for CEM series
Creating a successful voice of the customer program is more than collecting customer feedback and reading customer comments. Attend this session to learn new ways to excite your employees about the experiences they deliver and integrate customer feedback into employees’ routines.
Webinar
Free to attend
customer experience advocacy CEM contact center financial services
Customer Service and Call Center
Financial Services
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