Thu Aug 7 2008 | 11:00 AM EDT | 1 hour
Beyond the Dashboard: Closing the Loop with Customers
The Business Case for CEM series
After customers provide you with feedback, the easiest way to show them that you’re listening is to tell them what you’ve done with it, yet few companies manage to complete this critical step. This session offers ideas on how to tell customers that their feedback is important to your business.
http://www.eventspan.com/event/r1rooqsm1zz
Beyond the Dashboard: Closing the Loop with Customers
The Business Case for CEM series
After customers provide you with feedback, the easiest way to show them that you’re listening is to tell them what you’ve done with it, yet few companies manage to complete this critical step. This session offers ideas on how to tell customers that their feedback is important to your business.
Webinar
Free to attend
customer experience advocacy CEM contact center financial services
Customer Service and Call Center
Financial Services
| 254 | Recommendations to attend |
| Recommend this event | |
