Recorded: Thu Apr 30 2009 | 1:00 PM EST | 1 hour
Available on demand until Fri Dec 31 2010
Priceless Advice From A Battle-Scarred Tech Support Rep
Tech support matters! This Webinar will give you a leg up on the competition and increase your bottom line
Tech support matters! This Webinar will give you a leg up on the competition and increase your bottom line. Brian Doe's humorous stories, sage advice and deft comprehension of human behavior will change the way you approach tech support forever, both as a provider and consumer.
http://www.eventspan.com/event/rr4vv1utuzq
1-866-327-5544
PIN: 6939391#
Brian Doe, of Enterasys Networks, is one of the tech support industry's stark-raving geniuses, bringing years of expertise and maverick sensibilities to an often unadventurous category. In the next Glance-sponsored Webinar, Brian's humorous stories and sage advice will change the way you approach tech support forever, both as a provider and consumer.
In '08, 87% of consumers switched companies based on bad service, and half will pay more for better service – even in a down economy. Tech support matters! This Webinar will give you a leg up on the competition and increase your bottom line - register now.
This engaging webinar will cover:
- Dealing with tech support reps.
- Managing your own tech support staff.
- Finding a good tech support rep.
- Knowing the limits of tech support
- and more...
Small to medium-sized businesses
Just a browser and a phone.
Webinar
Free to attend
Event Organizer:
Glance Networks
Carla Gates
VP, Marketing
781-646-8505
Email
| Website
best practices customer service tech support great service bad service
Computers, Hardware
Computers, Software
Customer Service and Call Center
Glance.net
| 55 | Recommendations for this event |
| Recommend this event | |
