EventSpan

Speaker:

Buck Bierly

Speaker:

David Kerstein

Full description:

In today's environment, the role of the Branch Manager has become more focused on generating sales and revenue, both inside and outside the branch.

How do high-performing Branch Managers balance their outside sales and inside sales leadership responsibilities? Can Branch Managers make effective calls on small business owners and lead their branch’s sales efforts?

Our answer is an emphatic Yes. But success depends to a large extent on what Sales Leaders do in three main areas: delivering consistent messaging, providing ongoing coaching and eliminating internal obstacles that can block performance.

In the first of three webinars designed for Sales Leaders, Buck Bierly and David Kerstein will discuss what works and what doesn’t. They’ll provide you with a framework for assessing where your branch teams are today and what challenges you’re likely to encounter as you try to develop the sales and leadership skills of your Branch Managers. Among the topics they’ll discuss are:

 ·         What do Small Business Owners want? A review of recent research and client best practices

·         The Business Case for Branch Manager Calling: It’s Not Just More Feet on the Street

·         Reasons Branch Managers Struggle with Outside Calling--and how to overcome them

·         Why Training Is Only Part of the Answer

·         Getting the Branch Staffing Model Right--the mix of skills and resources

·         Do you need Small Business Banking Specialists to be successful?

 ·         Building and Sustaining the Right Internal Processes 

In the second webinar on February 27 we’ll provide detailed information on making your internal branch sales and operations more successful. In the final webinar on March 19 we’ll focus on specific tactics that first-line Sales Leaders can employ to increase the business acumen of their Branch Managers and generate small business results.

Intended audience: Executive Management, Heads of Retail and Small Business Banking, Team Leaders (Retail and Small Business Banking) in organizations whose Branch Managers are currently making outside calls on small businesses or are considering incorporating Branch Managers in an outside small business calling effort