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DTSTART:20080724T150000Z
DTEND:20080724T160000Z
DTSTAMP:20080724T150000Z
LOCATION:http://www.responsetek.com/news_events_feedback_fs.asp
UID:EventSpan:44078
SUMMARY:The Feedback Link: Connecting Employees to Customer Experiences
ORGANIZER:ResponseTek Networks
URL:http://www.eventspan.com/event/rupozznmzur
DESCRIPTION:Too often, customer experience information gets trapped within independently-acting departments, never making it to employees who are empowered to improve the delivered experience. Identifying who should get what information and how frequently they should get it is a critical step to deploying Customer Experience Management.
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