2 upcoming events found
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Thu Jul 24 2008 | 11:00 AM EDT | 1 hour The Feedback Link: Connecting Employees to Customer ExperiencesThe Shift to Customer Experience Management seriesTags: customer experience advocacy CEM contact center financial services |
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Thu Aug 7 2008 | 11:00 AM EDT | 1 hour Beyond the Dashboard: Closing the Loop with CustomersThe Business Case for CEM seriesTags: customer experience advocacy CEM contact center financial services |
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